Blogs

Discover how to publish, monetize, and scale your solutions on Salesforce AppExchange. Learn the step-by-step process, revenue models, and success tips to boost visibility and grow with Smart IT Staff.

Learn key best practices for developing Salesforce AppExchange apps that meet security, performance, and compliance standards.

Slack is a leading platform for seamless team communication and collaboration, offering numerous features such as channels, huddles, file sharing, canvases, templates, and many more. Now, imagine that you don’t have to leave your Slack workspace to get critical updates or chase routine tasks. With Agentforce integration, this is possible.  By embedding intelligent AI agents […]

AgentExchange is Salesforce’s AI marketplace for building and monetizing autonomous agents. It enables rapid deployment of enterprise-ready AI solutions using reusable components.

Customize the Agentforce SDR Agent to qualify leads, automate outreach, and streamline sales fully integrated with Salesforce and Einstein AI.

Learn what the Agentforce Service Agent is and how to set it up for your business. Explore its powerful AI-driven features, including 24/7 support and task automation. See how it transforms Salesforce customer service with smarter, faster interactions.

Think of having an assistant that guides you while you code—someone who can answer your development-related questions and suggest improvements. This is exactly what ‘Agentforce for Developers’ does. It is a suite of AI-powered tools that help you write Apex and LWC code effortlessly. This web extension seamlessly embeds in your coding interfaces, such as […]

Imagine boosting your business’s productivity with automated workflows, accelerating case resolution, and analyzing data to take appropriate action without increasing headcounts and burdening your business teams. Salesforce Agentforce makes it possible.  Agentforce is a Salesforce CRM’s autonomous digital labor platform, that helps you create AI agents that work hand-in-hand with your human workforce to automate […]

Salesforce 1GP vs 2GP Managed Packages offer different approaches to app development. While 1GP is simple and suited for smaller projects, 2GP supports modern, scalable, and modular development. This guide compares both to help you choose the best fit for your needs.

Integrate Salesforce Data Cloud with Tableau to build data-driven visualizations, enhance customer insights, and improve decision-making with this step-by-step guide.