Salesforce
ServiceNow
Enhancing product leadership and delivery for multi-cloud, AI-driven transformation
Role
Salesforce Architect/Product Manager, Salesforce developers
Team structure
1 Senior Salesforce architect/product manager, 1 mid-level Salesforce developer (2-3 years), 1 junior Salesforce developer (1+ years)
Engagement model
Full-time dedicated staff augmentation
Time-zone
PST (Pacific Standard Time)
Project duration
6 Months (with extension)






The client is a USA-based Salesforce customer operating across multiple business verticals. Focused on continuous digital innovation, they leverage Salesforce to unify their business processes, drive customer experience improvement, and lead transformation projects spanning data, marketing, service, and AI-enabled solutions.
The client was looking to hire a Salesforce architect who could help bridge the gap between the technical architecture and business, along with a supporting development team to execute development under the architect’s supervision.
The architect needed to collaborate with C-level executives, manage complex vendor relationships, lead cross-functional teams, and provide technical guidance to development team members while maintaining code quality and documentation standards.
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